Comments on: Apple is evil

By: Dan

Dan — Sat, 19 Dec 2009 02:57:43 +0000

I feel the same. It’s not an isolated incident. It just feels wrong.

By: Robert

Robert — Sat, 19 Dec 2009 00:25:59 +0000

I had the exact same experience as you did with my iPod nano, except that I had to pay to return it to them, only to be told that there was “water damage”. I take it to the gym with me. I can’t guarantee that a drop or two of water never made it’s way onto the device but to me that indicates a poor design for a product that was made to be used in that environment. The exterior red dot “water damage indicator” is simply a bad faith effort on their part to not honor their commitments.

By: Dan

Dan — Thu, 15 Oct 2009 12:02:11 +0000

Hey, thanks for the sorry. Unfortunately I have the touch and not the phone. Where I live (kinda rural) Verizon is the only service that has good coverage.

Glad it worked out better for you.

By: KnifeySpooney

KnifeySpooney — Wed, 14 Oct 2009 02:44:54 +0000

I’m glad I’ve never bought one piece of Apple hardware or software then. Not to say that I’m glad I was forced between choosing Microsoft or Apple.

Well if nobody’s told you sorry, then I say, Sorry! At the very least, AT&T is not an awful company. My phone (not iPhone) broke twice, once was my fault, but I managed to get a replacement under warranty both times. I’ve been very happy with AT&T’s customer service. Are you able to get a replacement iPhone from AT&T under warranty? I would try there.