Twitter Updates: 2010-01-31

January 31, 2010 · Filed Under twitter · Comment 

Hey Netflix, here’s some new features you can give me

January 30, 2010 · Filed Under Blog · Comment 

Let me start by saying I love Netflix. Now that I’ve established that, let the bashing (or at least grumbling) begin. A couple weeks ago the web was ablaze over Netflix cutting a deal with Warner Brothers (WB) that basically guarantees that Netflix will hold WB new release movies until the DVD has been on sale for 28 days. In return, Netflix gets a better price on the DVD, and more importantly, gets more access to the WB catalog for streaming shows. Needless to say, people were pissed.

I can understand why. I was a little upset myself (I’m more upset about the concept of copyright and intellectual property in general being used to kill innovation). But I can see why Netflix did it. And it’s probably a good deal in the long run and here’s why.

Streaming is where it’s at. I hardly watch the actual DVD anymore. We have a Roku and we watch that more than anything else right now. Maybe even more than cable in general. The Roku is cheap (around $79 now) and easy to set up. The picture quality is pretty good and it’s easy to work. If you don’t want to buy the Roku, you can stream through the XBOX 360 and it’s coming soon to the Wii and PS3. The new gossip is the service is also going to start getting built into TV’s. Can’t wait for that.

Still, I agree that it’s never a good policy to take features away. So, here are some things that Netflix can do to show me some love.

Get the New Releases out quickly after the 28 day wait period

Nothing is more frustrating on Netflix than the dreaded “very long wait” text appearing next to a movie you’d like to see. That’s why I wasn’t that upset to learn about this deal. It took three or four weeks on some movies anyway. We had gotten into the habit of hitting Red Box if we really weren’t willing to wait. I’d rather have more options for something anyway so maybe Red Box can stay alive and keep other services honest and a little fearful. It’s never good when a company gets too large and dominates one market (think my recent spat with Apple over my Ipod Touch).

Expand that streaming catalog quickly

As I said, we’re loving the streaming shows. So lets get more of them and figure out a way to get them more quickly. Work out some Hulu-like deal where where I can watch my show right away and I don’t even need to worry about my DVR. Get that movie that just came off the 28-day wait to the streaming catalog as quickly as possible. The thing that drew me to the streaming was the TV shows. The thing that got the rest of the family interested was the Starz channel new releases. Once Peggy found out she could watch Step Brothers on it, she wasn’t saying the Roku wasn’t a wasted purchase.

Netflix’s real need…advanced search

One of the best things about Netflix is the recommendation engine. Netflix awarded like a gazillion dollars (ok, a million) to some programmers that got online to “substantially improve the accuracy of predictions about how much someone is going to enjoy a movie based on their movie preferences.” That’s great. The problem I have is the search engine itself. It’s not bad but it needs to be expanded. First off, I want to only see movies I can stream.

My streaming queue list

Finally, how about some new sort options in my watch instantly queue. Really just one option. Alphabetize. I’ve got like 400 movies in my stream queue now because the Roku can’t hook up to Netflix and let me search while I’m on my TV. I have to go to my computer to find new things to stream. So, either hook up Roku so it can go online to my account and search for things that aren’t already in my queue or, probably easier, add an alphabetize option to my streaming queue so it’s easier to find the movie as I go through the queue on my TV. Really, haven’t you guys already thought of this?

So there ya go Netflix community manager person that has hopefully found this online. I mean I only used Netflix like four gazillion times so unless I’m getting blackballed for overuse by Google, you have to have stumbled across this post in whatever monitoring system you’re using. Since you just screwed me on the new releases how bout some new love.

Twitter Updates: 2010-01-30

January 30, 2010 · Filed Under twitter · Comment 

Twitter Updates: 2010-01-29

January 29, 2010 · Filed Under twitter · Comment 

Twitter Updates for 2010-01-28

January 28, 2010 · Filed Under twitter · Comment 

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